Everyone must stay at home to help stop the spread of coronavirus.
You should only leave the house for very limited purposes:
Important - These reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.
There is separate advice about staying at home if:
Do not leave your home if you have either:
To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.
Use the 111 online coronavirus service to find out what to do.
Only call 111 if you cannot get help online.
Important - Call 111 for advice if you're worried about a baby or child.
If they seem very unwell, are getting worse or you think there's something seriously wrong, call 999.
Do not delay getting help if you're worried. Trust your instincts.
Use the quick NHS coronavirus status checker to tell us about your current experience of the virus.
This will help the NHS plan its response to coronavirus by showing where the virus is spreading and how it affects people.
IMPORTANT PATIENT INFORMATION
The practice does not tolerate abusive behaviour against any member of staff. This includes comments made on social media ie. Facebook, Twitter etc.
From 1 April 2013 Repeat and Acute Re-issue prescriptions will be ready for collection 48 working hours after order is received.
PLEASE NOTIFY RECEPTION OF ANY CHANGES OF ADDRESS OR OTHER DETAILS.
It is also important that you notify the hospital of any changes in your details. If you have changed your address or name, or phone number or your GP please phone Altnagelvin Hospital on 02871 345171 extension 3446 or 3447 so that your appointment etc is sent to the correct address
Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please cancel your appointment. You can telephone or use the cancel appointment facility on our website.
By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.
WHEN WE ARE CLOSED:
Patients with an urgent medical condition, which cannot wait until the surgery is open, may contact the Out-of-Hours Service—WESTERN URGENT CARE— by phoning
02871 865 195
Phoning for Test Results
Please phone for all results between 2pm and 4.45pm on 028 777 66354.
Self-care is the best choice to treat minor illnesses, ailments and injuries. Common illnesses and complaints, such as aches and pains, coughs, colds, upset stomachs and sore throats can be treated with over-the-counter medicines and plenty of rest. Most of these conditions improve whether you get treatment or not.
In a pharmacy you can buy over-the-counter:
It is important to follow the instructions on the pack
Minor Ailments Scheme
Common Cold & Flu-like Illness
Symptoms of Cough / Acute Bronchitis
NHS SYMPTOM & TREATMENT CHECKER
Your complete guide to conditions, symptoms and treatments, including what to do and when to get help. Please visit https://www.nhs.uk/conditions/
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